Last Updated: September 29, 2026
East Coast Synthetic Turf, LLC (“East Coast Synthetic Turf,” “ECST,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact us, request an estimate, submit a form, or interact with our advertisements and social media accounts.
Information We Collect
We may collect information you provide directly to us, including your name, email address, telephone number, address or ZIP code, project location, project type, approximate project size, desired project timeline, and other information you choose to provide regarding your project.
We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, referring website, and interactions with our website or advertisements.
How We Use Your Information
We may use your information to:
- Respond to inquiries and estimate requests.
- Contact you by telephone, text message, or email regarding your project.
- Prepare proposals, estimates, and recommendations.
- Schedule appointments and provide our services.
- Manage customer and prospective-customer relationships.
- Improve our website, advertising, services, and customer experience.
- Measure the effectiveness of our advertising.
- Maintain business records and comply with applicable legal obligations.
Advertising and Lead Forms
If you submit information through an advertisement or lead form on Facebook, Instagram, or another platform, we may receive the information you provide through that platform. We use this information to respond to your request and communicate with you about East Coast Synthetic Turf products and services.
Service Providers
We may use third-party service providers to help operate our business, manage customer relationships, process lead information, provide advertising and analytics, and communicate with customers. These providers may include Meta Platforms, Zapier, Nutshell CRM, website hosting providers, analytics providers, and other vendors acting on our behalf.
We do not sell your personal information.
Telephone and Text Communications
If you provide a telephone number in connection with an inquiry or estimate request, we may call or text you regarding that request. Submission of an inquiry does not by itself constitute consent to receive recurring automated marketing text messages unless such consent is separately and expressly provided.
Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve our services, measure advertising performance, and provide more relevant advertising.
Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including maintaining customer and business records and complying with legal obligations. We use reasonable administrative and technical measures designed to protect personal information, although no method of electronic storage or transmission is completely secure.
Your Choices and Privacy Requests
You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business or legal requirements. You may also ask us to stop marketing communications.
To make a privacy request, contact us at:
East Coast Synthetic Turf, LLC
Email: [email protected]
Website: www.ecsturf.com
Children’s Privacy
Our services are intended for adults seeking residential or commercial synthetic turf services. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
Questions about this Privacy Policy may be directed to [email protected].
